The Hearts of Space mobile app for Android devices is designed to launch easily, sign you in automatically, and play full programs and queues of shows — channels and playlists — without interruption. As the Android OS has evolved, “fragmented," and complexified, a small number of settings must be adjusted and requirements met to get optimum performance. Our app must have:
A. The “obvious” one:(1) Android 7:Android Settings > BatteryTurn OFF power saving modeScroll down to the bottom of the page and tap for Unmonitored AppsTap + to ADD the HOS app to the list of unmonitored apps that App power monitor will not affect.(2) Android 6:Android Settings > Battery (it may be under Device management or under System settings).Turn OFF Power saving mode.Turn OFF Ultra power said mode OFF.(3) Android 5:Settings > Battery, tap the menu button, and tap “Battery optimization.”Alternative: open quick notifications from your app drawer, tap the battery icon to access the Battery screen.Tap “Not optimized,” then tap “All apps.”Find the Hearts of Space app, tap it, and set it to “Don’t optimize.”Tap Done to save.B. The “hidden” one, mainly in Android 7 and Samsung devices:
Android SettingsApps (maybe called App Manager)More Options (vertical 3 dots)Special accessOptimize battery usage — From the drop down menu, select All Apps (if Apps Not Optimized comes up first — by selecting All Apps you’ll also see how many other apps are being affected by hidden power management)Scroll down a long alphabetical list, find the Hearts of Space appIt likely will be ON (meaning it’s being optimized for power regardless of the “obvious setting” above)Change it to OFF (meaning it will no longer have power withdrawn/optimized)Close out of Settings, then launch the HOS app and stream…
For an illustrated version with sample screenshots, here it is:
Please adjust BOTH settings above, the “obvious” and the “hidden” settings.
A. To ensure background music from the HOS app if your device goes to sleep while playing HOS music:In Android Settings > Wi-Fi > Advanced:“Keep Wi-Fi on during sleep” should be set to AlwaysThis is to ensure background music when your device goes to sleep while playing from the HOS app.B. To ensure music from the HOS app will play or continue without Wi-Fi, when you’re on the cellular data network only:In Android Settings > Apps > Under All AppsFind and tap Hearts of SpaceTap Mobile data and turn ON two settings:"Allow background data usage" — Turn ON"Allow app while Data saver on" — Turn ONC. You can’t use the HOS app while in Airplane Mode.D. If you are connected to both Wi-Fi and a cellular data network, the app will switch seamlessly between the two networks to maintain and optimize the streams long as you have not restricted the app’s ability to do this.